Frequently Asked Questions
Features and Benefits
How many stations are included in the OnlineTVSoft software?
With OnlineTVSoft you have over 1,200 channels from 83 countries conveniently organized into categories like News, Sports, Entertainment, Education, Business, Politics, Cartoons and General. Get stations
from around the country and around the world including local, national and international broadcasts.
Does OnlineTVSoft work with my wireless router or firewall?
Yes, it works with any type of Internet connection.
Can I watch local channels with OnlineTVSoft?
Yes, you can! OnlineTVSoft comes packed with local, national and International channels.
Does OnlineTVSoft only work in North America?
No. OnlineTVSoft works anywhere and everywhere in the world with an Internet connection.
Is this service available in my area?
Yes, as long as you have an Internet connection you will receive full service.
Is your software legal?
Yes, it's 100% legal. OnlineTVSoft contains only free live streaming media offered by each network for public use on their websites. We're not streaming the TV contents available through cable or satellite networks
only by paid subscription, we're just offering a centralized database with all of the free media streams on the internet and a proper desktop application to use them.
How can i update my channel list?
The channels are updated frequently and automatically by OnlineTVSoft. You don't have to worry about this, let us do the job.
What happens if a channel doesn't work?
If a channel doesn't work, you can report it as broken and we will look into the problem. We usually check the reported channels every day, and if it's still not working, on the next update it will be removed from your list.
Can i add my own channels?
Of course you can! You can add how many channels you want at a push of a button.
How can i see all the channels from a single country?
You can easily filter the channel list by country and/or by category.
Can i watch fullscreen?
Absolutely! Choose the channel you want to watch and click the fullscreen icon on the player control bar.
Do you offer a satisfaction guarantee?
Yes, we do! If you are experiencing technical difficulties and would require support, our support team guarantees to solve your issue on first contact or your money back! Simply contact us and
we'll guarantee a reply in 1 business day.
Do I need to schedule an appointment to start the service?
No, access is instant. All that is required is that you download and install the software on your computer.
How can I contact OnlineTVSoft customer service?
You can contact us using this form 24/7. We guarantee you'll receive a response in one business day.
Order and buy
Why only a one-time fee?
Our software captures the streaming media from the tv channels that are freely available and converts them into a picture and sound format that your PC can understand. That means no extra costs for you!
However, we do charge an affordably price for this piece of software and we're throwing in a full lifetime channel and software updates and 24/7 customer support for this amount. This is the best way to satisfy our customers.
Do I have to buy anything else in order to access 1,200+ live channels on my PC?
No, and that's the coolest thing about this software! you don't need any cables, a TV card, descrambler, antenna or any additional equipment. Just the OnlineTVSoft and an Internet connection is all
you need.
Is my registration secure and confidential?
Absolutely! Your personal information and email are never shared with any other organization whatsoever - we take confidentiality very seriously. Our registration process and payment pages are 100% secure.
How long will it take to get my copy of OnlineTVSoft?
Instantly after purchase. We fill all orders via instant download. This means no waiting for the mail and no shipping and handling charges.
Install and use
Can I install OnlineTVSoft on additional computers?
Yes, you can install OnlineTVSoft on one additional computer. So, enjoy watching your favorite channels at home or away on your laptop.
What Operating Systems does OnlineTVSoft work on?
OnlineTVSoft works on any computer running Windows XP or Vista.
What system requirements does this software needs?
OnlineTVSoft requires a computer with at least 256MB RAM and a processor of 700Mhz or higher. You also need Windows Media Player 9.0 or higher and .NET
Framework 2.0. If you encounter any technical difficulties installing or upgrading your
minimal system requirements, please don't hesitate and contact us and we will gladly assist you in this process.
Can I install OnlineTVSoft on my laptop?
Yes, you can! Install OnlineTVSoft on your laptop and watch live television from around world anywhere you travel.
Will OnlineTVSoft work with my dial-up connection?
Yes, but broadband is highly recommended for best performance.
